--- title: "Terms & Conditions | Zen Therapies" description: "The terms that apply when you book a advanced massage therapy or beauty treatment with Zen Therapies." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "name": "Zen Therapies", "legalName": "Zen Therapies", "url": "https://zen-therapies.co.uk/", "logo": "https://zen-therapies.co.uk/favicon.png", "image": "https://zen-therapies.co.uk/og-image.png", "telephone": "+447344023343", "email": "info@zen-therapies.co.uk", "address": { "@type": "PostalAddress", "streetAddress": "26 Railway St, Llanhilleth", "addressLocality": "Abertillery", "addressRegion": "Blaenau Gwent", "postalCode": "NP13 2JB", "addressCountry": "GB" }, "sameAs": [ "https://www.facebook.com/61553267706759", "https://www.instagram.com/zentherapies_/" ] }, { "@context": "https://schema.org", "@type": "WebSite", "name": "Zen Therapies", "url": "https://zen-therapies.co.uk/", "inLanguage": "en-GB", "publisher": { "@type": "Organization", "name": "Zen Therapies" }, "potentialAction": { "@type": "SearchAction", "target": "/?q={search_term_string}", "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "Organization", "name": "Zen Therapies", "legalName": "Zen Therapies", "url": "https://zen-therapies.co.uk/", "logo": "https://zen-therapies.co.uk/favicon.png", "image": "https://zen-therapies.co.uk/og-image.png", "telephone": "+447344023343", "email": "info@zen-therapies.co.uk", "address": { "@type": "PostalAddress", "streetAddress": "26 Railway St, Llanhilleth", "addressLocality": "Abertillery", "addressRegion": "Blaenau Gwent", "postalCode": "NP13 2JB", "addressCountry": "GB" }, "sameAs": [ "https://www.facebook.com/61553267706759", "https://www.instagram.com/zentherapies_/" ] }, { "@context": "https://schema.org", "@type": "WebSite", "name": "Zen Therapies", "url": "https://zen-therapies.co.uk/", "inLanguage": "en-GB", "publisher": { "@type": "Organization", "name": "Zen Therapies" }, "potentialAction": { "@type": "SearchAction", "target": "/?q={search_term_string}", "query-input": "required name=search_term_string" } } ] --- 26 Railway St, Llanhilleth, Abertillery NP13 2JB [info@zen-therapies.co.uk](mailto:info@zen-therapies.co.uk) [07344 023343](tel:+447344023343) [![Zen Therapies](/assets/logo-BSHXYU_9.png)](/) [Home](/)[About](/about) Treatments Areas [Reviews](/reviews)[Gift Vouchers](/gift-vouchers)[Contact](/contact) [07344 023343](tel:+447344023343)[Book Treatment](/contact) Legal # Terms & Conditions Last updated: September 2026 ## Booking & payment A booking is confirmed once we reply to your request with a date and time. Payment is taken in cash, card or bank transfer at the end of the treatment unless otherwise agreed. ## Cancellations & rescheduling Please give at least 24 hours' notice to cancel or move a booking. Cancellations inside 24 hours may be charged at 50% of the treatment fee to cover the held slot and travel. ## Late arrivals If we arrive late, we will always run the full treatment time or offer a discount/free top-up at the next visit. If you are not ready at the booked time, the treatment may run shorter to keep later bookings on time. ## Health & safety Please disclose any medical conditions, pregnancy, allergies or recent injuries before treatment begins. We reserve the right to decline or modify a treatment for clinical safety. A consultation form will be completed before your first session. ## Service area & travel Travel inside our core service area (Abertillery, Llanhilleth, Ebbw Vale, Tredegar, Brynmawr, Blaina, Pontypool and surrounding Blaenau Gwent postcodes) is included. Outside this area, a travel fee may apply — we will always quote before confirming. ## Treatment environment We bring the couch, linens, oils and music. We ask only for a clear floor area of approximately 2m × 3m, access to a toilet, and that pets and small children are settled elsewhere during the treatment for safety. ## Satisfaction promise If a treatment does not meet the standard described on this website, contact us within 48 hours and we will re-book or refund. This does not affect your statutory consumer rights. ## Liability Zen Therapies carries full public and treatment liability insurance. Our liability is limited to the cost of the treatment booked. ## Contact Questions? Email [info@zen-therapies.co.uk](mailto:info@zen-therapies.co.uk) or call 07344 023343. ![Zen Therapies](/assets/logo-BSHXYU_9.png) Elemis-trained, Celtic Manor–honed massage therapy in our calm Abertillery studio, welcoming clients from across South Wales. [](https://www.facebook.com/61553267706759)[](https://www.instagram.com/zentherapies_/) ### Treatments - [Full Body Massage](/treatments-and-prices) - [Facial](/treatments-and-prices) - [Back, Scalp & Neck](/treatments-and-prices) - [Back Massage](/treatments-and-prices) - [Head & Neck](/treatments-and-prices) - [Foot Massage](/treatments-and-prices) ### Areas - [Abertillery](/areas) - [Llanhilleth](/areas) - [Ebbw Vale](/areas) - [Tredegar](/areas) - [Brynmawr](/areas) - [Blaina](/areas) - [Pontypool](/areas) - [Blaenau Gwent](/areas) ### Visit & Contact - 26 Railway St, Llanhilleth, Abertillery NP13 2JB - [07344 023343](tel:+447344023343) - [info@zen-therapies.co.uk](mailto:info@zen-therapies.co.uk) ### Opening Hours - Monday 9:00 – 21:00 - Tuesday 9:00 – 21:00 - Wednesday 9:00 – 21:00 - Thursday 9:00 – 21:00 - Friday 9:00 – 21:00 - Saturday 9:00 – 16:00 - Sunday Closed © 2026 Zen Therapies. All rights reserved. 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